Quality Civic Engagement Blog

Why Asking Matters

Posted by Nick Jeffress on May 23, 2017 9:24:46 AM

In our last post, we discussed the steps localities need to take to effectively engage their citizens and close the feedback loop. Following this process is an important first step to online citizen engagement and once you start down that process, you'll find yourself with many more valuable opportunities to engage with your constituents.

Sometimes this can create uncertainty, as it may not be clear exactly how to take advantage of the new opportunities. This uncertainty takes many forms, from “what should I ask” to “how should I ask” and everything in between. We’re going to use this space to address these two most common concerns, and end with a challenge to see where others have had success in online question asking!

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Topics: civic engagement, municipal polling, communications strategy

Best Practices in Municipal Polling

Posted by Nick Jeffress on May 17, 2017 2:38:00 PM

As many local governments look for ways to engage an increasingly online-only portion of their populations, the problems ahead seem daunting with few, or sometimes no, easy solutions.

The truth is, online civic engagement is hard. But, if you follow a pretty easy recipe - and one you’re already using for other civic engagement activities - you can achieve a much higher participation rate than you currently see, all while getting actionable feedback from your citizens.

Receiving actionable feedback in the online-arena comes from following four simple, yet regularly overlooked steps that you are probably already doing. Like town hall meetings, direct mail surveys, or publications you are sending out like a newsletter or regular email, online engagement starts and ends with YOU!

YOU must: describe what you want, time your issue, act as your own champion, and reward your citizens.

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Topics: civic engagement, municipal polling


The Future of Civic Engagement

Polco makes civic communication easier, more inclusive and better organized.
Voter-verified community engagement has never been this easy! At Polco, we want to help your local government increase online engagement and connect with more citizens. You can find out more in the links below:

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