Social media is reactionary. Often times, its main purpose is to let you know that an issue exists, but without the specifics to determine how significant the problem is and who is impacted. Understandably so, city staff and elected officials are therefore reluctant to engage the public on social media - leading to an information gap.
This is the first in a series of lightning posts, designed to provide in-depth information on a topic we’ve previously discussed. If you have any questions, or would like to submit a topic for discussion, please contact us here!
The concept of improved government transparency is one that has always sounded great, but was really hard to implement. At first, technology didn’t exist to share necessary elements until the internet made this data, like municipal financials, easier to share broadly. We are now entering a period that not only allows sharing of this data, but also allows the creation and accessibility of new information, such as issue-specific constituent sentiment, that can truly bring transparency to the next level! Projects like Reclaim New York and The State Integrity Investigation are highlighting those municipalities pushing the frontier on new and improved ways to provide improved transparency and accessibility to their citizens.