Polco News & Knowledge

December Priorities for City Managers: Start the New Year Strong

Written by Polco | December 1, 2025

As December settles in, local governments shift from fall budget cycles to year-end reflection and preparation. It is a season of closing loops, communicating results, and setting the stage for the work ahead. While the holidays may slow down formal meetings, this quieter period gives City Managers a valuable window to organize, evaluate, and plan for the coming year.

To help leaders start January with clarity and momentum, here is a practical December checklist built around engagement, data, and communication. These recommendations are rooted in Polco’s best practices for survey follow-up, ongoing engagement, and performance tracking.

Share Results From This Year’s Surveys

If your community completed a Benchmark Survey this year, such as The National Community Survey or CASOA, December is the perfect time to share the results. Polco’s guidance emphasizes that creating transparency, publishing accessible summaries, and explaining next steps strengthens trust and supports higher participation in future efforts.

City Managers can use this month to:

  • Draft a short results summary or press release
  • Post charts or key takeaways directly to the Polco Resident Feed
  • Prepare slides for January council retreats
  • Clarify how resident feedback informed recent decisions

Sharing results now reassures residents that their voices matter, and it sets up an informative starting point for next year’s planning cycle.

Review Performance Data Using Track Dashboards

Polco’s Track Data provides a consolidated view of community performance across areas like economy, safety, mobility, housing, and more.

December is the ideal time to:

  • Check your Community Livability Snapshot for high-level trends
  • Review percentile rankings and movement across key indicators
  • Identify areas that require deeper analysis in Q1
  • Export or screenshot data for year-end briefings and reports

Track helps City Managers step into the new year with a clear, data-driven understanding of community strengths and challenges.

Plan Your 2026 Engagement Calendar

Meaningful engagement does not happen by accident. Polco emphasizes continuity, transparency, and regular contact with the community throughout the year.

Use December to map out:

  • When you will run polls, surveys, or community updates
  • Which projects should have dedicated Project Pages
  • How to align engagement moments with budgeting cycles, strategic plan milestones, or major construction timelines
  • Opportunities to embed Track Data into posts and updates to keep residents informed

By setting the structure now, City Managers start the year with a clear roadmap for ongoing connection, rather than scrambling to respond reactively.

Prepare Budget and Tax Communication Tools

Even after a budget is adopted, communities often need follow-up communication to reinforce understanding and transparency. Polco offers accessible tools for this purpose, including Budget Simulations and Taxpayer Receipts.

Many communities use December to:

  • Configure or refresh their Taxpayer Receipt for the upcoming year
  • Draft messaging that explains changes in funding
  • Consider deploying a lightweight Budget Simulation to gather early sentiment ahead of mid-year amendments

This kind of communication helps reduce confusion and builds trust heading into the new year.

Clean Up Your Admin Tools and Participant Lists

The Polco Engage Platform makes it easy to manage surveys, polls, content posts, and participant data. End-of-year cleanup sets your team up for success.

Tasks may include:

  • Reviewing participant lists or saved data points
  • Clearing out drafts you no longer need
  • Organizing engagement content into projects
  • Ensuring team permissions and account settings are current
  • Setting up labels, tags, or lists for early-2026 outreach

A tidy workspace in December means faster and more targeted engagement in January.

Close the Feedback Loop With Residents

Residents appreciate clear communication about what government accomplished throughout the year. December is an excellent time to show that follow-through.

Consider posting:

  • A year-in-review summary
  • Updates on major projects
  • Wins supported by resident feedback
  • A look-ahead message outlining early 2026 priorities

This type of communication reinforces trust, showcases progress, and prepares the community for future conversations.

A Strong Start Begins Now

While December often feels quiet, it is one of the most important months for City Managers. The work you do now (sharing survey results, reviewing performance data, planning engagement, and preparing communication tools) sets the tone for a focused and well-organized new year.

By combining meaningful resident engagement with trusted community data, City Managers enter January ready to lead with clarity and confidence.

Start the new year with a stronger connection to your community. Learn how Polco can support your engagement and data goals for 2026.