---
title: Complete Your Polco Profile
description: Complete your Polco profile with logo, contact details, and settings to ensure recipients recognize your organization, boosting engagement and survey participation.
---

[Polco News & Knowledge ](https://blog.polco.us)

# [Complete Your Polco Profile](https://blog.polco.us/polco-knowledgebase/complete-your-polco-profile)

 Written by [Knowledge Base](https://blog.polco.us/author/knowledge-base) | September 17, 2024

Follow these steps to complete your Polco profile settings, whether you're preparing to publish custom content or start a benchmark survey. Filling out your profile helps recipients recognize who is sending the surveys or polls, increasing engagement.

### Polco Profile Settings

Start by navigating to the **Profile** tab in the left sidebar and update or upload the following:

- **Profile Logo**: Your organization’s or jurisdiction’s official logo.
- **Profile Name**: Your organization or jurisdiction name.
- **Posted By**: For example, "City Staff" or "Mayor X."
- **Description**: A brief message, like “Polco City is asking for your input...”

Make sure to click **Save** after each update!

### Sampled Survey Settings

If you're conducting a benchmark or custom survey with mailed invitations, complete the **Sampled Survey Settings** section under the Profile tab. If you don’t see this section, contact your Customer Success Manager for assistance.

Here’s what to include:

- Organization's **logo** (can be the same as the profile logo).
- **Name, title, and signature** of the person signing the survey invitations (typically a mayor, city manager, or similar leader).
- A **phone number** for respondents to verify the legitimacy of the survey.
- A **return mailing address** for your organization.
- **Zip codes** for the sampling process.
- **GIS shapefiles** that define your jurisdiction’s boundaries.

When done, scroll up and click **Save** in the top right corner to confirm your changes.

 

[View full post](https://blog.polco.us/polco-knowledgebase/complete-your-polco-profile)

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