Learning leadership is a style and a practice. National Research Center, Inc. (NRC) features special guest speaker Dallas Everhart, Owner and Manager of eStratOp, in this Coffee Break Webinar. Everhart is a leadership coach, Professor of Business and Marketing, former City Manager and City Finance Director. Everhart reveals proven skills to develop better leadership and increase your professional value through communications, creativity and culture.
Know Your Environment
Know your environment, dig deep and look beneath the surface as a leader. Robert Terry once said, “From confusion comes clarity.” Understand who you’re working with and how they process information.
Leadership is Not Simple
Simple is what you do before you out-source. When you’re green you’re growing, when you’re not you’re rotten. Stay green.
Knowledge is the Foundation
Knowledge exists where truth and perception intersect. The key to learning leadership is critical thinking and creativity.
Stephen Covey said, “Most people do not listen with the intent to understand; they listen with the intent to reply.” What others hear is more important than what we say. We need to adapt our communications to fit the listening style of those whom we lead.
Creativity, in other words, is critical thinking. Innovation is the sustainable creativity for change.
Warning: change is hard. You must define your culture: values, beliefs, passion, vocabulary, rituals and actions. This is also known as crafting your “brand identity.”