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Polco News & Knowledge

London, ON Study Identifies CASOA as Best Older Adults Survey Tool

In 2010, the City of London, Ontario became the first community in Canada to join the World Health Organization’s (WHO) Global Network of Age-Friendly Cities. This led to the creation of the Age Friendly London Task Force. This new task force drafted an action plan for the city focusing on age-friendly improvements. As part of this process, the task force set out to survey 3,000 older adults in London to establish a baseline of the city’s age friendliness.


To accomplish this, the city needed a robust and comprehensive survey tool to gather accurate and meaningful findings. As its base, London employed The Community Assessment Survey for Older Adults (CASOA), developed by National Research Center (NRC), to gather community information; furthermore, CASOA’s methods were subjected to a rigorous test and comparison to other community assessment tools. The city found that CASOA was the only survey that represented all eight domains of age friendliness as identified by the Age-Friendly Cities Project making it the ideal choice.


CASOA gauges age-friendliness, community livability and older adult needs in one comprehensive survey instrument that is easy to implement and interpret. NRC has carefully crafted CASOA over multiple iterations to provide relevant and actionable community feedback. Helping communities better serve older adults and plan for the future is made simpler and more effective through CASOA’s community livability framework. Find out more about CASOA here.


Learn more about the WHO Global Network of Age-Friendly Cities here.

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