Using the Knowledge Base

Welcome to the Polco Knowledge Base!

Think of the Knowledge Base as your go-to resource for all things Polco. Whether you have a quick question or need a step-by-step tutorial, we’ve compiled answers to everything our users ask about Polco. Here’s how we’ve organized it for you:

Getting Started:

Curious about selecting the right plan, updating your logo or profile, or just need help? Start here! These basics will walk you through all the essentials, perfect for new users getting familiar with Polco.

Create Your Content:

Ready to dive in and start creating surveys, polls, or live events? This section covers everything you need to know to craft engaging content that gets results. We’ve got all your content-creation questions covered!

Engagement & Outreach:

Looking for ways to boost participation? Check out this section for ready-to-use social media templates, sample press releases, and proven strategies for getting your community involved. With these tools, you’ll see responses coming in before you know it!

Understand Your Data:

Now that you’ve collected responses, it’s time to analyze and share your findings. From participation metrics to in-depth reports, this section helps you make sense of your data and present it in a way that drives decisions.

Webinars:

Want insights from leaders like you? Watch our recorded webinars where Polco’s team chats with local government and community leaders. Learn from their experiences, ask questions, and stay informed about the latest in civic engagement.

Pre-Created Surveys:

Our Polco Library is a treasure trove of ready-to-use surveys, designed by our survey scientists at the National Research Center. Save time by using these expertly crafted questions—just customize them to fit your needs and you’re good to go! Learn how to access and personalize these surveys in this section.