The primary objective of online engagement is to streamline civic communication in communities by improving how local government officials and residents communicate. Augmenting the status quo by hearing from those they wouldn’t otherwise, getting more thoughtful feedback, or automating sentiment reporting to save city staff time over traditional practices should be the goal, and we hope those pursuing online communications find these to be true. These tools should better current engagement practices, unify digital engagement channels and supplement traditional in-person events.
During last year’s election, more than one in three voting-eligible Americans didn’t vote. While there are widespread systemic issues that contribute to a lack of voter turnout, there’s also another big reason we know voters don’t show up at the polls: They feel like their voices don’t matter.
This is the first in a series of lightning posts, designed to provide in-depth information on a topic we’ve previously discussed. If you have any questions, or would like to submit a topic for discussion, please contact us here!
The concept of improved government transparency is one that has always sounded great, but was really hard to implement. At first, technology didn’t exist to share necessary elements until the internet made this data, like municipal financials, easier to share broadly. We are now entering a period that not only allows sharing of this data, but also allows the creation and accessibility of new information, such as issue-specific constituent sentiment, that can truly bring transparency to the next level! Projects like Reclaim New York and The State Integrity Investigation are highlighting those municipalities pushing the frontier on new and improved ways to provide improved transparency and accessibility to their citizens.