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Polco News & Knowledge

Unveiling the 2021 Voice of the People Award Winners

Unveiling the 2021 Voice of the People Award Winners

-By Julia Steege-Reimann-

National Research Center (NRC) at Polco and the International City/County Management Association (ICMA) proudly unveil the winners and finalists of the 2021 Voice of the People (VOP) Awards!

The Voice of the People Awards (VOP) are the only awards given in local government based on the opinion of community residents. 

Like previous years, award-winning communities have exceptionally high or impressively improved rankings on The National Community Survey™ (The NCS™). Winners and finalists may also have shown the best use of online engagement with the Polco platform. They all show evidence of taking smart actions based on survey data.

This year we also had new awards based specifically on challenges local governments faced in 2020. New awards include topics such as Excellence in COVID-19 Engagement, Equity and Inclusion Engagement, and Online Outreach.

“I’m really excited about these new VOP categories. These local governments are reaching more residents online than they ever did hosting in-person events. And they are making really intentional decisions by engaging in frequent communication with community members,” said Angelica Wedell, Director of Marketing and Communications for Polco.

Once nominated, jurisdictions had the opportunity to submit an application describing actions they took in response to their survey data. A panel of judges selected winners based on how well the cities showcased those thoughtful efforts.

“We were so impressed with this year’s Voice of the People Winners and Finalists. They are true leaders in engaging their residents as we navigate our way through this unprecedented year,” said Damema Mann, Director of National Engagement for Polco.

The 2021 Voice of the People Awards were presented at the Annual ICMA Conference in Portland, Oregon.

2021 VOP Map Poster 16x9_smaller

Congratulations 2021 Voice of the People Award Winners and Finalists!

Bondurant, Iowa, Excellence in COVID-19 Engagement



Clive, Iowa, Excellence for Community Design. Excellence in Safety (Finalist)

Clive, Iowa


Decatur, Georgia, Excellence in Inclusivity/Engagement

Decatur, GA-2


DePere, Wisconsin, Excellence in Equity/Inclusion Engagement (Finalist)



Dane County, Wisconsin, Excellence in Online Outreach

Dane County


Eagan, Minnesota, Excellence in Foundations of Livability and Excellence/Transformation in Natural Environment



Fate, Texas, Excellence in Safety



Honolulu, Hawaii, Transformation in Parks/Recreation and Health/Wellness



Marion, Iowa, Excellence in Equity/Inclusion Engagement (Finalist)



Middleton, Wisconsin, Excellence in Equity/Inclusion Engagement



Oshkosh, Wisconsin, Excellence in Online Outreach (Finalist)



Rochester, Minnesota, Excellence in Overall Online Engagement



Tualatin, Oregon, Excellence/Transformation in Utilities


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